You Type
**Important Customer**- High priority- Requires immediate response
Markdown is simple text formatting that makes AI agent outputs look professional without complex software. Think of it as bold/italics for plain text.
Markdown = Text + Simple Symbols = Formatted Documents
Instead of clicking buttons, you add symbols to text that automatically become formatting.
You Type
**Important Customer**- High priority- Requires immediate responseYou Get
Important Customer
Why It Matters: AI agents can create formatted reports, emails, and documents that look professional instantly.
Learn these 5 symbols and you’re done:
Bold Text
Type: **Important**
Result: Important
Use: Highlight key information
Bullet Lists
Type: - First item
Result:
Headers
Type: ## Section Title
Result: Large heading
Use: Organize reports by section
Links
Type: [Google](https://google.com)
Result: Google
Use: Reference documents, websites
Code/Data
Type: `Order #12345`
Result: Order #12345
Use: Order numbers, exact values
Perfect for AI agents creating:
## Customer Analysis: ABC Corp
**Status:** High Priority**Account Value:** $50,000/year**Last Contact:** January 15, 2024
### Action Items:- Schedule quarterly review- Update contract terms- Assign dedicated account manager
**Risk Level:** Low - consistent payment history## Project Kickoff - January 20, 2024
**Attendees:** Sarah (PM), John (Dev), Mike (Client)
### Decisions Made:- Launch date: March 1, 2024- Budget approved: $25,000- Weekly check-ins on Fridays
### Next Steps:- [ ] John: Create project timeline- [ ] Sarah: Set up client portal access- [ ] Mike: Provide brand guidelinesHi **John**,
Thanks for reaching out about order #12345. Here's your status update:
**Order Status:** Shipped**Tracking Number:** 1Z999AA1234567890**Expected Delivery:** Tomorrow by 5 PM
### If You Need Help:- Call: (555) 123-4567- Email: support@company.com
Best regards,Customer Service TeamCopy these for your agents:
Create a status report in markdown format:
## [Project/Customer Name] - [Date]
**Status:** [On Track/At Risk/Delayed]**Completion:** [X%]
### This Week:- [Achievement 1]- [Achievement 2]
### Next Week:- [ ] [Task 1]- [ ] [Task 2]
### Issues:[Any problems or concerns]Summarize this document using markdown:
## Summary: [Document Title]
**Document Type:** [Contract/Report/Email]**Date:** [Date]**Key People:** [Names]
### Important Points:- [Main point 1]- [Main point 2]- [Main point 3]
### Action Required:- [ ] [What needs to happen]- [ ] [By when]Analyze this email and format in markdown:
## Email Analysis
**From:** [Sender name]**Subject:** [Email subject]**Priority:** [High/Medium/Low]
### Summary:[What they're asking for in 1-2 sentences]
### Response Required:- [ ] [Action 1]- [ ] [Action 2]
**Deadline:** [When they need response]Tell your agents:
Format all responses using markdown. Use:- **bold** for important information- ## headers to organize sections- - bullet lists for multiple items- [ ] checkboxes for action items- `backticks` for exact numbers/codes
Keep formatting simple and consistent.Example instruction:
Read this customer email and create a markdown summary with:1. Customer name in bold2. Their request as a bullet list3. Action items with checkboxes4. Response deadline in boldWhy Markdown Transforms Agent Outputs:
Once you’re comfortable, add these:
| Customer | Status | Amount ||----------|--------|---------|| ABC Corp | Active | $5,000 || XYZ Inc | Pending| $2,500 |> "This solution saved us 10 hours per week"> - Sarah, Operations Manager## Main Section### Sub-section- Main point - Supporting detail - Another detail“This seems like extra work…” Agents do the formatting automatically. You just specify what you want highlighted.
“When should I use markdown?” Anytime you want agent outputs to be readable: reports, emails, summaries, action lists.
“What if I mess up the symbols?” Agents can fix formatting. Just focus on organizing information clearly.
Right now: Pick one agent output that’s currently hard to read (long email response, status report, document summary).
Add this to your agent instruction:
Format your response using markdown with headers,bullet points, and bold text for key information.Related resources:
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